JOB OVERVIEW

The 1532 Performing Arts Centre is seeking a passionate and proactive Customer Experience Manager to oversee customer experience operations for events. This is a permanent, part time position to start in May/June.
This role is crucial in ensuring the comfort and safety of the public before, during and after performances. The successful candidate will manage and coordinate the customer experience staff, plans their rotas and supervise the event box office and bar operations. The role will include effective stock management and back-office reporting. Strong leadership, excellent communication and interpersonal skills are essential, along with previous experience in customer service or event management.
This is an exciting opportunity to advocate for customer care and front of house sales in a vibrant work environment.
Benefits of working with us include access to free lunch, regular sports and social events, a cash health plan, pension and more.
Please check the Job Description for more details.

Please refer the Job description for details