YOUR KEY SKILLS

• Customer-centric approach and strong stakeholder management
• Cooperation
• Data-driven decision-making and service innovation expertise
• Project management and communication skills
• SAP knowledge

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• Develop and implement new supply chain services (e.g., next-day delivery, automated replenishment).
• Improve B2b tool functionality for self-service and customer care.
• Manage the global NPS program (E2E Analysis, identification, monitoring and animation) and implement action plans to boost satisfaction.
• Collaborate with internal stakeholders (Sales, Finance, IT, Supply Chain, etc.).