JOIN OUR THRIVING TEAM AT LUBRIZOL AS A CUSTOMER EXPERIENCE MANAGER

Unleash Your Potential. At Lubrizol we’re transforming the chemical industry and looking for exceptional talent to join us on this journey. If you are ready to join an international company with talent around the world, and want to make a real impact, we want you on our team.

SKILLS THAT MAKE A DIFFERENCE:

• Bachelor’s Degree from an accredited university of college, technical is preferred. Relevant equivalent experience may be considered in lieu of a degree.
• Minimum three (3) years’ supply chain experience.
• Operations experience (e.g. Production, Transportation, R&D).
• Ability to interact and communicate effectively and professionally with people across multiple functional areas as well as with global personnel.
• Strong process orientation and attention to details.
• Strong results orientation and commitment to continuous improvements.
• Proven managerial or supervisory experience.
• Strong communication and presentation skills.
• Computer literate (MS Office, SAP).

As a Customer Experience Manager, you’ll be at the forefront of our innovation, playing a critical role in Lubrizol’s supply chain and production management. You’ll collaborate with a diverse group of passionate individuals to deliver sustainable solutions to advance mobility, improve wellbeing and enhance modern life. The Customer Experience Manager’s responsibilities include the efficient and effective operation of the Customer Experience Teams, act as the connection point between externally facing and internally facing teams, and to ensure a seamless order-to-cash cycle. Customer Experience Managers must have a strong understanding of customer service, logistics, supply chain operations, and strong problem-solving skills.