Customer Experience Officer at Neko Neko
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

11 Nov, 25

Salary

0.0

Posted On

12 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Interpersonal Skills, Working Experience

Industry

Hospital/Health Care

Description

NO EXPERIENCE REQUIRED

We believe that a genuine love for cats and a willingness to learn are the essential qualities for success. No prior work experience is required; we’ll provide the training and support you need to become a confident and capable member of our team.

JOB REQUIREMENTS:

  • Meticulous attention to detail, willing to learn;
  • Be able to work independently and proactively
  • Good communication and interpersonal skills
  • Working experience is advantageous but not necessary.

How To Apply:

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Responsibilities
  • To assist customers from end-to-end, ensuring customer satisfaction andproviding professional customer support.
  • To respond promptly to customer inquiries via various communicationchannels.
  • To keep records of customer interactions, transactions, comments, andcomplaints.
  • To handle incoming phone calls, emails and online inquiries.
  • To maintain an e-commerce database with promotions, new products, etc.
  • To undertake responsibility for ad hoc administrative tasks.
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