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Customer Experience Representative at KUNES COUNTRY FREEDOM RV INC
Greenfield, Wisconsin, United States -
Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Interpersonal Skills, Communication Skills, Customer Service, Sales, Social Media, Content Creation, Multitasking, Time Management, Attention To Detail, Organizational Skills

Industry

Automotive

Description
Description We are a thriving Auto dealership dedicated to providing memorable experiences for our customers. As we grow, we're looking for an energetic and creative Customer Experience Representative who would also help to manage our social media presence Key Responsibilities: Customer Experience Specialist Greet and assist customers in person, via phone, and through email Contact customers after the sale or service visit to ensure customer satisfaction, bring any issues to management's attention to resolve quickly, and help increase customer reviews and survey completion Ensure a positive, welcoming environment throughout the entire customer journey. Social Media & Digital Marketing Craft engaging posts featuring new arrivals, promotions, and dealership updates for platforms such as Facebook and Instagram. Respond to comments and messages promptly and professionally. Develop creative content ideas to drive engagement and increase our online following. Requirements Required Skills & Qualifications: Strong interpersonal and communication skills. Experience in customer service or sales preferred. Working knowledge of major social media platforms (Facebook, Instagram, etc.). Creative mindset with a flair for content creation. Ability to multitask and manage time efficiently, while being self motivated Attention to detail and organizational skills. Benefits: Competitive pay. Fun, collaborative team culture. Opportunities for growth and professional development. Employee discounts and perks. Comprehensive Medical, Dental & Vision
Responsibilities
The Customer Experience Representative will greet and assist customers in various ways, ensuring a positive experience throughout their journey. Additionally, they will manage social media presence by crafting engaging posts and responding to customer interactions online.