Customer Experience Specialist at Air Canada
alberta, Alberta, Canada -
Full Time


Start Date

Immediate

Expiry Date

05 Jan, 27

Salary

45000.0

Posted On

07 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Consumer Services

Description
  • Availability to attend and successfully pass a five (5) to seven (7) weeks full-time paid training program
  • Availability to work rotating shift patterns over a 24-hour period (including weekends and holidays)
  • Ability to walk long distances and stand for long periods
  • Ability to lift, push, and pull, and provide wheelchair assistance to customers with reduced mobility
  • The ability to work within strict timelines in order to maintain on-time performance
  • Ability to adhere to Air Canada’s attendance and grooming standards
  • Previous customer service experience with strong interpersonal skills
  • Excellent communication and teamwork skills
  • Strong ability to solve problems and find solutions, in line with the guidelines and policies
  • Safety and security conscious
  • Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position
  • Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.

Responsibilities
  • Availability to attend and successfully pass a five (5) to seven (7) weeks full-time paid training program
  • Availability to work rotating shift patterns over a 24-hour period (including weekends and holidays)
  • Ability to walk long distances and stand for long periods
  • Ability to lift, push, and pull, and provide wheelchair assistance to customers with reduced mobility
  • The ability to work within strict timelines in order to maintain on-time performance
  • Ability to adhere to Air Canada’s attendance and grooming standards
  • Previous customer service experience with strong interpersonal skills
  • Excellent communication and teamwork skills
  • Strong ability to solve problems and find solutions, in line with the guidelines and policies
  • Safety and security conscious
  • Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position
  • Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.

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