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Customer Experience Specialist at Blyss Journeys

Rochester, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Service, Detail-Oriented, Self-Motivated, Technology Proficiency, Independent Work

Industry

Travel Arrangements

Description

We are seeking a motivated, customer-focused Customer Experience Specialist to assist clients with planning and booking travel. This role is ideal for individuals who enjoy helping others, providing exceptional service, and working in a flexible, remote environment within the travel industry. As a Customer Experience Specialist, you will support clients through the travel planning process while learning the systems, suppliers, and tools needed to succeed as a Travel Advisor. Key Responsibilities: Assist clients with travel inquiries, planning, and reservations Provide outstanding customer service via phone, text, and email Research travel options including resorts, cruises, flights, and vacation packages Maintain accurate client records and follow up as needed Learn travel supplier systems and booking platforms What Were Looking For: Strong communication and customer service skills Reliable, self-motivated, and detail-oriented Comfortable using basic technology (email, messaging, online systems) Ability to work independently while following structured processes No prior travel experience required What We Offer: Flexible, remote work schedule Comprehensive training Supportive team environment with step-by-step guidance Access to travel industry tools, suppliers, and perks Opportunity for performance-based income and growth Who This Is Great For: Individuals with customer service, hospitality, or sales experience Career changers seeking flexibility and remote work Stay-at-home parents, empty nesters, or side-income seekers Those who enjoy helping people and love travel

Responsibilities

Assist clients with travel inquiries, planning, and reservations while providing outstanding customer service. Research travel options and maintain accurate client records.