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Customer Experience Specialist at Honeywell
Salem, Oregon, United States -
Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

0.0

Posted On

30 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Microsoft Office, ERP Systems, SAP, Order Processing, Order Fulfillment, Account Management, Interpersonal Skills, Organizational Skills, Time Management, Problem Solving, Cross-functional Collaboration

Industry

Automation Machinery Manufacturing

Description
As a Customer Experience Specialist here at Honeywell, you will be a member of the Customer Service team, where you will ensure performance standards are met and maintained to achieve the business objectives and reach a high customer satisfaction index. You will report directly to our Sr Customer Experience Supervisor and you’ll work out of our Salem, OR location on an  Hybrid  work schedule. In this role, you will impact the overall customer satisfaction by managing order processing, purchasing activities, and ensuring timely and accurate order fulfillment. You will play a key role in maintaining customer accounts and collaborating with cross-functional teams to deliver quality service and resolve issues efficiently. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Responsibilities
Manage order processing, purchasing activities, and ensure timely and accurate order fulfillment to maintain high customer satisfaction. Collaborate with cross-functional teams to maintain customer accounts and resolve service issues efficiently.