JOB OVERVIEW

We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while efficiently handling transactions. Your ability to engage with customers, manage cash handling responsibilities, and maintain a well-organized store environment will contribute significantly to our overall customer satisfaction and store success.

SKILLS

• Strong phone etiquette for effective communication with customers over the phone.
• Proficient in operating cash registers and handling various payment methods.
• Basic math skills for accurate transaction processing and change calculation.
• Experience in stock management and inventory control is preferred.
• Excellent customer service skills with a focus on creating positive shopping experiences.
• Familiarity with POS systems for efficient transaction processing.
• Ability to upsell products effectively to enhance sales opportunities.
• Background in retail sales is advantageous, contributing to a better understanding of customer needs.
• Supervisory skills are a plus for overseeing team members during shifts.
  Join our team as a Customer Service Associate / Cashier where your contributions will be valued, and you will have the opportunity to grow within a dynamic retail environment!
  Job Type: Part-time
  Pay: $10.00 - $13.01 per hour

Benefits:

• Paid time off

Work Location: In perso

• Greet customers warmly and assist them with inquiries regarding products and services.
• Operate the cash register and process transactions accurately using POS systems.
• Handle cash, credit, and debit transactions with precision, ensuring proper cash handling protocols are followed.
• Maintain an organized checkout area and ensure that the cash register is stocked with necessary supplies.
• Assist in restocking shelves and managing inventory to ensure product availability.
• Provide information on promotions, upsell products, and encourage customer loyalty.
• Address customer complaints or concerns promptly and professionally to enhance customer experience.
• Supervise junior staff members when necessary, ensuring adherence to company policies and procedures.