The role in a nutshell: The Customer Experience Specialist is responsible for ensuring all Kinto departments deliver excellent outcomes for all our customers by acting as the voice of the customer.
A bit about the ‘Department’: To increase the Kinto Customer Satisfaction results and to ensure that we fulfil our contractual and regulated requirements when handling complaints.

KEY EXPERIENCE & SKILLS:

• Demonstrates ability to build strong relationships across Kinto departments and with customers.
• Competent user of Microsoft Excel
• Accurate data handling
• Strong problem-solving and analytical skills
• Able to manage multiple priorities effectively
• Good written and verbal communication

Please refer the Job description for details