CUSTOMER EXPERIENCE SPECIALIST

Location: On-Site (Work-from-Home option available after learning curve)
Job Type: Full-Time

ABOUT THE ROLE:

We’re seeking enthusiastic individuals to join our team as Customer Experience Specialists. In this role, you’ll provide outstanding service by resolving customer inquiries, offering personalized product solutions, and retaining clients through exceptional support. With the tools and training provided, you’ll ensure every customer interaction leaves a lasting positive impression.

WHAT YOU’LL DO:

• Respond promptly to customer inquiries via phone and email.
• Provide tailored solutions to address customer needs and concerns.
• Upsell and retain customers with a focus on delivering value.
• Follow established procedures and use tools to ensure customer satisfaction.