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Customer Experience Support Specialist at Echo Engineering & Production Supplies, Inc
Indianapolis, Indiana, United States -
Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Experience, Order Entry, Basic Support, Remote Work

Industry

Plastics and Rubber Product Manufacturing

Description
Description This would be a short-term, remote support role focused primarily on order entry and basic CX support to maintain continuity during the transition. Proposed duration is 6–8 weeks, with the understanding that this may extend slightly to support onboarding and training of the permanent replacement if needed. The intent is to ensure a smooth transition without disruption to order flow or customer experience. Hours would be capped at 30 per week, with any additional hours approved in advance based on workload. This role will be fully remote with no direct people management responsibilities.
Responsibilities
This role focuses on order entry and basic customer experience support. The intent is to ensure a smooth transition without disruption to order flow or customer experience.