Customer Experience & Telesales Officer at Suntory Oceania
Wiri 2241, , New Zealand -
Full Time


Start Date

Immediate

Expiry Date

08 Nov, 25

Salary

0.0

Posted On

09 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

How To Apply:

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Responsibilities
  • Handle and manage customer inquiries via phone, email, and chat with professionalism and efficiency.
  • Engage with a portfolio of existing customers via telephone on a regular call cycle to manage order taking, share product updates, new launches, and exclusive offers.
  • Work towards achievable sales and service targets.
  • Accurately manage orders and customer details through our CRM system.
  • Build strong, long-term relationships with customers, based on trust and expertise.
  • Utilize systems such as Outlook, SAP, and C4C to manage orders, follow up on deliveries, and address new business inquiries.
  • Perform high-volume data entry, resolve stakeholder queries, and manage administrative tasks.
  • Collaborate with and support internal teams, including Credit, Sales, and Logistics.
  • Adjust to ongoing system and business transformations to support our evolving needs
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