Customer Experience & Vehicle Intake Coordinator at Clutch Technologies Inc
Vancouver, BC, Canada -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

0.0

Posted On

05 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

ABOUT CLUTCH:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?
Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.
Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.
Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island, with recent expansion into British Columbia. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

Responsibilities
  • You will be assisting customers with drop-offs to provide a great customer experience.
  • You will be accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system.
  • A part part of this role may be driving a kick-ass single-car hauler (flatbed truck) to get the customer’s purchase delivered straight to their front door. You don’t need a commercial driver’s license to drive the hauler and don’t worry, with a little training, you’ll realize driving the hauler is a piece of cake. We’ll train you.
  • Not only will you be driving that kick-ass car hauler, but you may be will also be loading and unloading the customer’s vehicle on and off of it (it’s a quick and easy process, but it does require getting a little physical) and inspecting the car-hauler to ensure the vehicle is mechanically sound so that we can make our customers day!
  • You’ll be expected to prioritize safe driving and maintain a clean driving record. Consistent, safe driving is crucial to this role!
  • You’ll also be a team player by assisting other team members with various tasks as necessary.
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