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Customer Expert - French - Greece at JUJUR

Chania, Region of Crete, Greece -

Full Time

Start Date

Immediate

Expiry Date

25 Aug, 26

Salary

0.0

Posted On

27 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

French Fluency, English Proficiency, Customer Support, Problem Solving, Communication Skills, Tech Savviness, Roadside Assistance, Customer Experience

Industry

Business Consulting and Services

Description

Position: Customer Expert Work model: On Site Location: Chania Employment type: Full-time What you will do: Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands Utilize phone calls, e-mails and chats in order to provide a seamless customer experience Respond to inquiries about products and services, offering expert advice on a range of car-related matters Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner Provide accurate and effective roadside assistance Turn every customer into a happy customer! Exchange ideas and solutions with your colleagues! Enjoy your time in Crete! What you will bring: Fluency in French Very good use of English – both in written and spoken language A profound passion for cars is a big plus Work experience as a customer support/customer care representative for at least 6 months will be preferred Highly developed communication skills A genuine problem-solving mentality and a deep sense of ownership Tech savviness and learning agility A positive and adventurous attitude A sponge that is willing to soak up all the knowledge and experience we offer What we offer: Complete relocation support (flight ticket to Athens or Thessaloniki, pick-up & drop – both at no cost to you) Free accommodation - 2weeks Competitive monthly salary + 2 extra salaries per year A generous bonus scheme Health care benefits and numerous other discounts Consistent support for anything you may need along the way Free online Greek language courses

Responsibilities

Act as the primary point of contact for a luxury car brand, handling customer requests via phone, email, and chat. Provide expert product advice and professional roadside assistance to ensure a seamless customer experience.