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Customer Expert - Polish - Athens at JUJUR

Municipality of Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

01 Sep, 26

Salary

0.0

Posted On

03 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Polish Language, English Language, Communication Skills, Soft Skills, Problem Solving, Computer Literacy, Customer Support, CRM Systems

Industry

Business Consulting and Services

Description

Position: Customer Expert Work model: Onside Location: Athens Employment type: Full-time What you will do Communicate through phone. email and chat Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem Investigate customer issues, conduct research using internal resources, and effectively resolve concerns. Maintain accurate customer records and data in our CRM system. Contribute to a positive and collaborative team environment. Qualifications: Excellent language skills in Polish Good knowledge of English language (B2+ level) Great communication & soft skills, as well as problem-solving skills Computer knowledge/tech savviness Work experience in customer support/ assistance will be considered as an advantage What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation (-all at no cost to you-) as well as support with the house searching process Competitive monthly salary + 2 extra salaries per year Health care benefits and numerous other discounts Fully remunerated training by certified instructors A career path within a company of more than 12.000 employees Free online Greek language courses

Responsibilities

Handle customer complaints and inquiries via phone, email, and chat to resolve issues efficiently. Maintain accurate customer records within the CRM system and collaborate with the team to ensure high-quality service.