YOUR SKILLS, QUALITIES AND EXPERIENCE

• · Customer facing experience where service level is top of the agenda
• Experience of working in carpentry and decorating trades
• · Experience of planning, estimating and ordering building and decorating materials
• · Highly competent in a variety of trades and working with relevant tools
• · Up-to-date knowledge of health and safety procedures
• · Excellent attention to detail and a keen and sensible approach to problem-solving, with a good balance of practicality and perfection
• · The ability to work well under pressure, deal with multiple projects simultaneously, and be responsive to change
• · The ability to work positively and collaboratively within a team, and communicate well both inside and outside that team

THE ROLE

We’re looking for someone who can visit our existing clients across the South West and London and assist with any technical difficulties or faults they may encounter with the aim of fault finding and resolving. Delivering a high-quality of carpentry/building work is key and delivering the outstanding customer service that we’re committed to.
Your role will also support our Store fit out schedule. This may also include building Interior sets for photographic shoots and exhibitions.
You may have General building, carpentry, plumbing, and decorating skills, be comfortable working at ladder height, and be flexible.
This role could have the opportunity to include some international travel to be agreed with notice.

YOUR RESPONSIBILITIES

• Be accountable for visiting client sites to assist with any queries or technical/building challenges they may have.
• Be creative and proactive in generating ideas and adapting and manipulating materials to delight our customers by resolving any issues on site
• ·Take direction from the Product Director to complete customer projects to deadline and budget