As a Customer Implementation Manager at Mansfield Energy, you’ll play a pivotal role in driving the success of our most complex customer programs. Your mission is to orchestrate the seamless onboarding and implementation of these programs, a task that demands a profound understanding of Mansfield’s diverse service offerings and cutting-edge technology solutions. This is more than a job; it’s a dynamic journey that requires not only your expert knowledge but also exceptional skills in customer engagement, vendor management, internal collaboration, and data analytics. In this role, you are the bridge between our innovative solutions and the needs of our valued customers, forging lasting relationships and ensuring the realization of their objectives. Are you ready to lead the charge in transforming industries, driving customer satisfaction, and shaping the future of energy solutions?

FORMAL EDUCATION & CERTIFICATION

• University degree or minimum ten (10) years equivalent professional experience

KNOWLEDGE & EXPERIENCE

• Minimum ten (10) years of experience in the Energy sector. Additional benefit if energy sector experience is specifically in Transportation Fuel market.
• Demonstrated understanding of formal implementation and project management methodologies.
• Skills to work with customer and internal project management team to identify, assess, and document overall project requirements.

QUALIFICATIONS & CHARACTERISTICS

• Must show a commitment to customer satisfaction
• Strong time management, organizational, problem-solving, and customer service skills.
• Proven ability to build and maintain client relationships and firm commitment to project success.
• Ability to translate client needs into well-defined and achievable development tasks.
• Superior people skills, team oriented, fast learner, very personable, and ability to listen.
• Detail oriented, creative, self-starter

Please refer the Job description for details