Employment Status: Temporary Part-Time until May 29, 2026 (CUPE 5348)
Hours: 24 hours per week with availability to work all shifts - days, evenings, and weekends
Primary Location: Central Branch
Oakville Public Library is seeking someone who is dedicated to service excellence, demonstrates curiosity and a learning mindset, fosters collaboration and knowledge sharing, and is a passionate advocate for literacy and innovation in public libraries.
Reporting to branch leadership, the Customer Information Specialist provides exceptional customer service and branch services to the public, delivers engaging programming and outreach, assumes in-charge duties, and supports library operations at the Central Branch.
Central Branch is the largest of Oakville Public Library’s seven locations. Located in downtown Oakville, it spans three floors of adult and children’s collections, the local and family history collections in the Oakville Room, with spacious meeting and study spaces. Central Branch also serves as the library’s administrative headquarters and shares space with Oakville Galleries. Just steps from Sixteen Mile Creek and Lake Ontario, the branch offers scenic views and a welcoming environment for learning and community connection. With a new facility slated for 2028, the new Central Branch is set to become a landmark building for Downtown Oakville. Guided by community insight, the redesigned library branch will offer flexible and accessible spaces that celebrate Oakville’s history, support lifelong learning, and promote community connections.

YOUR EXPERIENCE AND EDUCATIONAL BACKGROUND:

• Master in Library and Information Science (MLIS), or undergraduate degree and a Library and Information Technician diploma; or will consider an equivalent degree program in library and information studies.
• A minimum of two (2) years of related library work experience.
• Experience with an integrated library system (ILS), RFID technology, Microsoft Office, and existing and emerging technologies and equipment, including creative technologies, equipment, and software.