Customer Integration Specialist (iPaaS / API Integrations) at 5K Consulting Technical Services

Indiana, Indiana, USA -

Full Time

Start Date

Immediate

Expiry Date

27 Nov, 25

Salary

50000.0

Posted On

27 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Xml, Scripting Languages, Javascript, Data Mapping, Transformation, Zapier, Mes, Soft Skills, Manufacturing, Communication Skills, Netsuite, Python, Json, Salesforce

Industry

Information Technology/IT

Description

REQUIRED QUALIFICATIONS

Experience with an iPaaS tool such as Workato, n8n, Tray.io, Zapier, or Make/Integromat.
Familiarity with REST APIs, JSON, and XML.
Experience in data mapping and transformation.
Strong problem-solving skills and attention to detail.
Excellent communication skills for interacting with technical and non-technical customer stakeholders.
Ability to work Eastern Time hours while based overseas.

PREFERRED QUALIFICATIONS

Experience in manufacturing, SaaS, or enterprise integrations.
Familiarity with ERP, MES, or CRM systems (e.g., SAP, Salesforce, NetSuite).
Knowledge of scripting languages (JavaScript, Python) for custom automation logic.

SOFT SKILLS

Customer-first mindset
Ability to explain technical concepts clearly
Proactive problem-solver
Strong organizational skills
Must be able to work in EST or PST time zones.
This is a contract position, estimated 6 mos

How To Apply:

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Responsibilities

ABOUT THE ROLE

Our client is seeking a technically skilled and customer-oriented Customer Integration Specialist to lead the implementation of integrations between our platform and our customers’ systems. This role will involve using integration platforms (e.g., Workato, n8n, Tray.io, Zapier, Make/Integromat) to configure, test, and deploy integrations, as well as directly engaging with customers to understand requirements and map data fields between systems.

KEY RESPONSIBILITIES

Build and maintain integrations between our platform and customer systems using iPaaS tools.
Configure connections using REST/SOAP APIs, Webhooks, and authentication methods (OAuth 2.0, API Keys, Basic Auth, etc.).
Conduct technical discussions with customers to understand workflows, data structures, and integration needs.
Map fields between systems, ensuring data integrity, correct formats, and proper error handling.
Validate integrations, troubleshoot issues, and resolve data sync errors.
Collaborate on and support strategic partnership integrations with enterprise platforms such as SAP, AVEVA, and Ignition.
Create and maintain integration documentation for both internal and customer use.