Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Customer Intern at AIA

Takapuna, Auckland Region, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Troubleshooting, Problem Solving, Claims Processing, Policy Management, Email Handling, Telephone Handling

Industry

Insurance

Description

Responsible for handling customer inquires via telephone, email, or online platform • Provide timely response to customers in areas of product information, outpatient / inpatient services, claims, premium payment and policy termination • Process customer instructions / request • Troubleshoot and resolve customer complaint • May reach out to customers whose policies have lapsed in an attempt to retain them Recruitment Agencies: Our Talent team does not require any recruitment agency support. Interested Candidates: Apply using the ‘Apply’ button. No emailed applications accepted. For general enquiries only, contact: You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA. View our AIA LinkedIn page Bring your difference to AIA

Responsibilities

The Customer Intern is responsible for handling customer inquiries via telephone, email, or online platforms. This includes providing timely responses regarding product information, services, claims, and resolving customer complaints.