Customer Journey Specialist at AMCS Group
Limerick, County Limerick, Ireland -
Full Time


Start Date

Immediate

Expiry Date

20 Nov, 25

Salary

0.0

Posted On

21 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industrial Engineering, Communication Skills, Operations Management, Customer Experience, Interpersonal Skills

Industry

Information Technology/IT

Description

WHO WE ARE:

Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, the USA, and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.

WHAT WE DO:

Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.

EDUCATION:

  • Degree in Business Administration, Operations Management, Industrial Engineering, or a related field.

EXPERIENCE:

  • Proven track record of successfully leading process improvement initiatives.
  • Experience in SaaS operations is advantageous but not mandatory.

SKILLS AND ATTRIBUTES:

  • Proactive, positive, and self-starter with a passion for continually improving processes and the overall customer experience.
  • Ability to work independently while also collaborating effectively within a team environment.
  • Excellent oral and written communication skills, capable of engaging both technical and non-technical audiences.
  • Strong interpersonal skills, successful in developing and managing relationships at all organizational levels, both internally and externally.
Responsibilities

Please refer the Job description for details

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