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Customer Liaison Officer at United Infrastructure
Santa Ana, California, United States -
Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

0.0

Posted On

24 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Stakeholder management, Customer liaison, Planning, Microsoft Project, Analytical skills, Communication skills, Organizational skills, Attention to detail, Multitasking, Administration, Utilities background, Civils background

Industry

Civil Engineering

Description
Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description Due to sustained growth and increased workload—particularly within our AMP8 framework agreements—we are looking to recruit an experienced Customer Liaison Manager with civils or utilities background. As a Customer Liaison Manager ,your day-to-day tasks will include preparing, reviewing and monitoring appointments, visits and completions to ensure adherence to the deadlines and timescales, liaising with the client and wider team, ensuring all relevant parties are informed of latest updates. You will be required to make contact via email and telephone on a daily basis. Qualifications · 2+ years of relevant administration experience · Experience in a Planning role would be beneficial but not essential · Experience in a customer/3rd party liaison field · Understanding of and experience in Stakeholder management · Knowledge of Microsoft Project and other similar software programs · Excellent analytical, communication, and organizational skills · Attention to detail and the ability to multitask · Previous Highways authority experience would be adventagious but not essential Role Type: Permanent, Full-time
Responsibilities
The Customer Liaison Officer will manage appointments, visits, and project completions to ensure adherence to deadlines. They will also maintain regular communication with clients and internal teams via email and telephone.