Customer Liaison Specialist at Watercare Services Limited

South Strabane Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Enquiries, Technical Advice, Workflow Management, Account Management, CRM Information, Pricing Proposals, Website Updates, LinkedIn Content, Tradeshows, Compliance, IANZ/ISO17025 Standards, Analytical Laboratory Science, Sample Reception, Communication, Customer-Focused Mindset, Chemical Analysis

Industry

Utilities

Description

He kōrero mō mātou | About Watercare Ki te ora te wai, ka ora te whenua, ka ora te tangata When the water is healthy, the land and the people are healthy Now is an exciting time to join Watercare, we're planning to spend $14 billion over the next 10 years to ensure we can continue to support our growing city in a climate-resilient way. When you average that out, that's an investment of $3.8 million every day! He whakamārama mō te tūranga mahi | About the role As a Customer Liaison Specialist, you’ll be the key connection between our customers and the lab — guiding enquiries, providing technical advice, managing workflows, and ensuring results are delivered on time. You’ll also support digital communications, tradeshows, and quality processes that keep our lab running smoothly. What you’ll do Respond to customer enquiries and provide technical testing advice Manage customer accounts and monitor work in progress Maintain CRM information and support pricing proposals Contribute to website updates, LinkedIn content, and tradeshows Support compliance with IANZ/ISO17025 standards Ngā pūkenga e rapu nei mātou | About you 1+ years’ experience in analytical laboratory science or sample reception Degree in chemistry, biology, or related discipline Strong communication and customer‑focused mindset Understanding of chemical/biological analysis (Nice to have) LIMS/CRM experience, water sector knowledge, ISO17025 exposure Ngā hua mōu | What's in it for you We offer a competitive salary and staff benefits package including: • Training and development opportunities • Life and income protection insurance plans • Generous parental leave • Employee discounts at a range of large retailers Me pēhea te tono mai | How to Apply Come and join our team! If you are looking for an exciting career opportunity with a fantastic team then please apply online today - careers.watercare.co.nz.

Responsibilities

The specialist will serve as the primary link between customers and the lab, managing inquiries, offering technical guidance, overseeing workflows, and ensuring timely delivery of results. Additionally, they will support digital communications, tradeshow participation, and quality processes essential for lab operations.