Mamamia is Australia’s largest independent women’s media group and our core purpose is to make the world a better place for women and girls. We reach seven and a half million women each month across written, video and social platforms and we have the largest women’s podcast network in the world with 55 different shows.

We are on the lookout for an experienced Customer Lifecycle Manager to join our vibrant team! In this pivotal role, you will drive subscription growth by managing the entire subscriber journey-from acquisition to retention and re-engagement. You will leverage our customer engagement technology to transform casual users into loyal subscribers through innovative growth campaigns and personalized, multi-channel communications.
If you are passionate about creating exceptional customer experiences and making a real impact, we want to hear from you!
Here’s some of the stuff you can expect to be doing if you join us:
Lead and execute growth strategies to achieve subscriber acquisition targets
Develop and roll out targeted subscription campaigns across various channels
Create compelling offers, landing pages, and subscription funnels to boost conversion rates
Own and optimize the end-to-end customer lifecycle for maximum engagement
Build data-driven retention and winback strategies to reduce churn
Manage our customer engagement platform and deliver personalized campaigns
Oversee the customer support team to ensure a delightful customer experience
Collaborate with product and content teams to enhance user experience and integrate growth initiatives