Customer Logistics Specialist - Costco at Chosen Foods, LLC

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

95000.0

Posted On

25 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Ownership, Inventory Management, ERP Systems, Logistics Systems, Issue Resolution, Customer Support, Communication, Data Analysis, Reporting, Cross-Functional Collaboration, Process Improvement, Attention To Detail, Problem-Solving, Microsoft Excel, EDI/API, Supply Chain

Industry

Wholesale Food and Beverage

Description

Job Summary: As a Customer Logistics Specialist – Costco, you will manage the full lifecycle of customer purchase orders—from initial receipt through final delivery—for a high-volume, retail partner. You will act as the day-to-day execution owner of each order, ensuring accuracy, timeliness, and proactive issue resolution. This role requires close coordination with Sales, Operations, brokers, and third-party logistics (3PL) partners to maintain strong service levels and consistent execution in a fast-paced, growth-oriented environment. Schedule: Hybrid role with an in-office expectation of 3 days per week. Core working hours are 7:00 AM–3:00 PM (start time at 7:00 AM). Key Responsibilities: * End-to-End Order Ownership * Own execution of each purchase order from receipt through delivery across domestic and international flows. * Validate order accuracy, confirm inventory availability, and ensure timely processing through ERP and logistics systems. * Actively manage order execution and proactively address risks that may impact delivery. * Ensure all documentation (POs, shipping confirmations, invoices) is accurate and complete to support seamless execution and payment. * Customer Support & Communication * Serve as a primary point of contact for customer supply chain teams and internal stakeholders regarding order status, delivery updates, and issue resolution. * Execute against replenishment plans to support consistent in-stock performance. * Support ongoing automation initiatives (EDI/API) to streamline order flow and reduce manual processes. * Data Analysis & Reporting * Analyze order and shipment data to identify trends, risks, and areas for improvement. * Utilize dashboards and reporting tools to support operational decision-making and forecast accuracy * Cross-Functional Collaboration * Coordinate with Sales, Operations, 3PL partners and customer logistics coordinators to align on inventory, promotions, and customer expectations. * Ensure accurate execution and proactive coordination to reduce deductions and avoid service issues. * Process Improvement * Participate in continuous improvement efforts to enhance operational efficiency and customer experience. * Provide feedback on system and process enhancements based on day-to-day execution insights. Qualifications: * Associate or bachelor’s degree in business, Supply Chain, or related field preferred * 2+ years of experience in logistics, customer service, or supply chain operations * Familiarity with ERP systems and EDI/API platforms (e.g., SPS, TrueCommerce) * Strong organizational skills and attention to detail * Proficiency in Microsoft Excel; experience with Power BI is a plus * Excellent communication and problem-solving abilities Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must be able to lift and/or move up to 15 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. What We Offer: * Medical, Dental, Vision Insurance for you, and optional coverage for your family * Disability and Life Insurance * 401k Retirement Plan * PTO and paid holidays and sick time * A high performing, rewarding, and tight knit team culture Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees. Dedication to DEI&B We’re an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation military or veteran status, national origin, political affiliation. Chosen Foods is an employer that values a diverse and inclusive environment that is representative of individuals of all backgrounds, experiences, and lifestyles, allowing all employees to feel comfortable being their true, authentic selves in a space that enables productivity and meaningful work.

Responsibilities

The specialist will manage the entire lifecycle of customer purchase orders for a high-volume retail partner, ensuring accuracy and timeliness from receipt through final delivery. This involves proactive issue resolution and close coordination with Sales, Operations, brokers, and 3PL partners to maintain strong service levels.