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This Position reports to:
Sales Support Manager

In this role, you will have the opportunity to be responsible for the end-to-end operation of customer master data lifecycle including creation, update, and archival/deletion of the master data, by following the standards and quality requirements of the domain. Each day, you will provide support on customer master data management processes. You will also showcase your expertise by understanding the impact of the customer master data maintained and accordingly providing guidance to others on the related matters.
The work model for the role is: hybrid, with 2 days per week at Saint-Jean-sur-Richelieu.
This role is contributing to the customer master data in Electrification, Installation Products division of ABB, in Canada.

You will be mainly accountable for:

• Ensuring that the cusotmer master data is maintained efficiently and accurately in all systems, within your scope of responsibility.
• Documenting, reviewing, and updating the work procedures pertaining to all aspects of system maintenance.
• Participating in the elimination of non-conformance and adopting the ‘first-time right’ approach to assist in the overall resolution of quality issues.
• Acting as a customer master data super user, when needed and providing support and training to other Customer Master Data Specialists and master data professionals in your area of responsibility.