LOCATION: GRAND RAPIDS, MI (ON-SITE)SUMMARY:

Our client is a leading Tier 1 automotive supplier seeking a Customer Materials Coordinator on 3rd shift to serve as the operational bridge between their Grand Rapids facility and key automotive OEM customers. This role is vital in managing order fulfillment, aligning internal production with external demand, and maintaining high service levels in a fast-moving manufacturing environment. The ideal candidate is highly organized, collaborative, and experienced in customer-facing roles within automotive supply chains.

Experience:

• automotive manufacturing: 3 years (Required)
• communicating directly with OEMS: 2 years (Required)
• material/supply chain coordination: 2 years (Required

WHAT YOU’LL DO:

• Act as the primary interface between manufacturing operations and automotive customers, ensuring alignment on order requirements and delivery timelines.
• Track, interpret, and distribute electronic data interchange (EDI) forecasts and customer releases to internal teams daily.
• Monitor production output against delivery schedules, flagging any discrepancies or risks to internal stakeholders.
• Support daily logistics planning by coordinating with production and shipping teams to meet outbound shipment deadlines.
• Regularly update internal departments with rolling demand forecasts to maintain production readiness.
• Prepare and cross-verify shipment paperwork to ensure accurate and timely dispatch.
• Address delivery issues or customer feedback by working closely with quality, logistics, and production departments.
• Assist in root cause analysis and follow-through on corrective actions related to quality or delivery performance.
• Maintain compliance with automotive quality and environmental standards including ISO 9001, IATF 16949, and ISO 14001.
• Champion safety and environmental regulations, maintaining adherence to OSHA and MIOSHA guidelines.

TITLES THAT MAY FIT THIS ROLE:

• OEM Materials Coordinator
• Supply Chain Customer Liaison
• Logistics and Scheduling Specialist
• Automotive Order Fulfillment Coordinator
• Production and Delivery Scheduler
• ERP/EDI Materials Analyst
• Tier 1 Customer Service Planner
• Material Planner
  Job Type: Full-time
  Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• automotive manufacturing: 3 years (Required)
• communicating directly with OEMS: 2 years (Required)
• material/supply chain coordination: 2 years (Required)

Work Location: In perso