WHO IS FLIP?

FLIP sits at the heart of the logistics ecosystem, enabling senders and carriers to operate, disrupt and grow in powerful and effective ways.
We harness the power of product, engineering and customer-centric design to build high quality, elegant solutions that we are proud of and our customers love to use.
We are made up of a bunch of curious technologists bringing a fresh perspective to modernising the logistics industry. We thrive on solving the hardest problems and this is reflected in our culture which encourages us to create, experiment and collaborate with our customers.
As an established, profitable and growing company we take our responsibilities to our customers seriously as we continue to build upon our data-driven platform to create a new ecosystem of integrated logistics.

ADDITIONAL SKILLS

These skills will be held in high-regard

• Experience in a customer-facing, operations, or implementation role
• Works well in highly ambiguous environments, and works to seek and provide clarity
• Superb verbal and written communications skills built on a foundation of empathy for your fellow humans

Reports to the Head of Product (www.linkedin.com/in/aravinthbalu)

As the Customer Migration Team Associate, you’ll play a hands-on role in helping senders migrate from our legacy logistics platform to our new, modern solution. You’ll own and execute sender migrations, working closely with customers, internal teams, and a Migration Team Lead. Your work will be instrumental in shaping how our customers experience change — with clarity, care, and confidence.

• Coordinate and execute sender migrations from planning to post-migration activities
• Provide clear, proactive communication to customers throughout the migration journey
• Support customer change management through walkthroughs, training, and guidance