Customer Onboarding-Intern at CommerceIQ

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

19 Aug, 26

Salary

0.0

Posted On

21 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

User Acceptance Testing (UAT), Project Management Tools, Problem Solving, Communication, Automation, AI Workflows, Detail Orientation, Quality Assurance

Industry

Software Development

Description

The Company CommerceIQ is building the AI platform that runs commerce for the world's largest brands. We are not selling AI demos. We are shipping AI agents for content, media, and sales into the workflows of the Fortune 100 every week. 2,200+ Customers 10 of Top 12 CPG Companies 900+ Retailers Connected $200M+ Raised Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg's. Backed by SoftBank, Insight Partners, and Madrona. Headquartered in Mountain View with teams across the US, India, Canada, and the UK. Pre-IPO. Intern - Onboarding We're looking for proactive and detail-oriented interns to join our team for a six-month period. This role is a unique opportunity to gain hands-on experience in a fast-paced environment, directly impacting our delivery quality and customer satisfaction. What You'll Do: Ensure High-Quality Deliveries: By ensuring a smooth and reliable delivery process, you will directly contribute to the success of our Customer Success team, giving them full confidence in the quality of every product delivery. Elevate our UAT Process: You will be instrumental in developing and standardizing our User Acceptance Testing (UAT) process. This includes running UATs on new deliveries and existing customer configurations, ensuring everything meets our quality standards before it's handed over to our Customer Success team. Drive Innovation: Help us explore and implement automation and AI-enabled workflows for our UAT processes, identifying opportunities to make our work more efficient and scalable. Solve Problems: You'll have the opportunity to identify pain points in our delivery cycle and propose solutions, contributing to a culture of continuous improvement. Who You Are: A quick learner with a keen eye for detail. Someone who enjoys problem-solving and isn't afraid to take initiative. A great communicator who can work effectively with different teams. Familiarity with project management tools and an interest in technology, automation, and AI is a plus. This internship is perfect for someone eager to learn about the ins and outs of a tech delivery cycle and make a tangible impact on a company's success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.

Responsibilities

The intern will ensure high-quality product deliveries by developing and standardizing the User Acceptance Testing (UAT) process. They will also identify delivery cycle pain points and implement AI-enabled automation to improve efficiency.