Customer Operations Representative (Full-Time) at Avis Budget Group

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Vehicle Inspections, Cleaning Duties, Attention To Detail, Computer Systems, Fast-Paced Environment, Rental Transactions, Bookings, Contracts, Promoting Products, Damage Inspection, Interior Cleaning, Exterior Cleaning, Teamwork, Communication, Problem Solving

Industry

Travel Arrangements

Description

Start Your Career Journey at Brisbane Airport with Avis Budget Group! Dreaming of a role where every day brings something new? Join us at our Apex Brisbane Airport location and become part of a team that helps people move with confidence and ease. If you thrive in a fast-paced, hands-on environment and enjoy delivering great customer service, this is your chance to be part of a global leader in mobility solutions. Career Snapshot: 📍 Brisbane Airport, QLD Location 💰 Competetive Rate + Loadings + Uncapped Commission Incentives 💼 Full-Time role (38 hours per week) 🤝 Work Life Balance -> No late nights & 5 Weeks of Annual Leave 🚀 Entry-Level Opportunity with Full Training Provided 🌍 Global Company with Career Growth Potential About the Role: As a Rental Operations Agent, you’ll be involved in all aspects of our operations—from interacting with customers at the counter to preparing vehicles for their next journey. This is a varied, hands-on role that combines customer service, vehicle inspections, and cleaning duties. What You’ll Be Doing: Welcoming and assisting customers at the rental counter Completing rental transactions, bookings, and contracts Promoting our products and services Inspecting vehicles for damage and cleanliness Cleaning the interior and exterior of vehicles to company standards 🎥 Want to see what the role looks like in action? Click below to watch a short video overview of the Rental Operations Agent role at Brisbane Airport. https://youtu.be/Aq365vlS7C8?si=oKXkWi1UBpE9cH3w What We’re Looking For: A full and valid Australian driver’s licence Availability to work a rotating roster (including weekends, evenings, and public holidays) Experience in customer service, retail, hospitality, or sales is a plus Ability to work in a fast-paced environment while delivering exceptional service Comfortable using computer systems to manage bookings and rental information Strong attention to detail and ability to follow procedures Perks & Benefits: 💰 Competitive Rate + loadings + uncapped performance incentives 🧘 Wellbeing program including life insurance, discounted health cover & superannuation options 🎁 Access to Perkbox – discounts on retail, fitness, cinema, and more 🚗 Employee discounts on car rentals across Avis Budget Group 🧠 24/7 Mental Health Support via Employee Assistance Program (EAP) 📚 Comprehensive training to help you succeed and grow Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions. Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress. Ready to be Driven to be the best? Apply now and start your journey with us! #driventobethebest Hendra Queensland Australia A vehicle rental provider of choice for travelers around the world, Avis Budget Group is powered by our people, our partners, and technology. We operate some of the most recognized brands in the industry through Avis, Budget, and Zipcar, along with local brands such as Payless, France Cars, Apex, and Maggiore.

Responsibilities

As a Rental Operations Agent, you will interact with customers at the counter and prepare vehicles for their next journey. This role involves customer service, vehicle inspections, and cleaning duties.