QUALIFICATIONS

· Strong attention to detail and accuracy
· Excellent written and verbal communication skills
· Proficiency with Microsoft Office Suite and similar office software

REQUIREMENTS

· Flexible availability, including evenings and weekends as scheduled
· Ability to thrive in a fast-paced environment
· High school diploma or equivalent
· Positive, team-oriented attitude and eagerness to learn

PREFERRED SKILLS

· Prior experience in customer service, finance, or operations
· Familiarity with Microsoft Office Suite

EDUCATION & EXPERIENCE

Previous experience in a customer operations or finance role preferred, but not required. Paid training will be provided.

ABOUT THE ROLE

Wreaths Across America seeks dedicated Seasonal Customer Operations Representatives to join our team during our busiest season. In this role, you’ll support our mission by assisting sponsors, processing orders, and ensuring a smooth customer experience. You’ll be on the front line of communication—answering phone calls, emails, and online chats with professionalism and care.

KEY RESPONSIBILITIES

· Accurately process customer orders and payments
· Respond to inquiries via phone, email, and online chat
· Work closely with team members to ensure exceptional service and customer satisfaction