ABOUT CENTAUR AWARDS

Since 1979, Centaur Awards has built a proud legacy as a leader in crafting custom ribbons and rosettes, serving customers across the globe from our Langley home. From vibrant flat ribbons for school sports days to stunning hand-crafted rosettes for national equestrian events, dog shows, and more, we’ve been turning moments of achievement into cherished keepsakes for over four decades. Our dedication to quality satin materials and personalized designs has made us a trusted name in the Lower Mainland and beyond. Join us to carry forward this tradition of excellence in ribbon and rosette creation!
The Role – Customer Order Coordinator
In this role, you’ll be the link between our customers and our production team—making sure every ribbon and rosette order is correct, feasible, and production-ready. You won’t be the first point of contact for incoming calls, but you will follow up with customers to clarify details, confirm changes, and ensure nothing gets lost in translation.
While your main focus will be on order management, you’ll also provide occasional accounting coverage, such as preparing invoices when the accounting team is away. This includes verifying prices and noting any extra costs that may apply when customers change or add to their designs.
We’ll train you in the world of ribbons and rosettes—no prior experience needed—but your natural eye for detail, organizational skills, and comfort working with both words and numbers will set you up for success.
In order to know more about our business and be successfully landing on this role, we highly encourage you to browse through our website! There are clear instructions on our ordering process and products we offer.
https://centaurribbonworld.com/

• Review order details and clarify with customer via email and phone
• Writing up and send out order confirmation
• Create precise work orders for production using provided Excel spreadsheet templates
• Maintain organized, accurate records of all orders
• Communicate clearly with the production team to prevent errors and ensure timelines are met.
• Support our operation manager with occasional administrative tasks.
• Provide invoice preparation coverage for Accounting team when needed