Customer Order Management at Aumovio

, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

0.0

Posted On

06 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Order Management, Order Management Systems, ERP Software, Microsoft Office Suite, Excel, CRM Software, Data Entry, Attention to Detail, Analytical Skills, Problem-Solving, Communication Skills, Interpersonal Skills, Supply Chain Processes, Order Fulfillment, Customer Service, Fast-Paced Environment

Industry

Motor Vehicle Manufacturing

Description

Job Description We are seeking a detail-oriented Customer Order Management professional to join our team in Bommasandra, India. In this role, you will be responsible for managing customer orders efficiently, ensuring smooth order processing, and providing excellent customer service. Process customer orders accurately and promptly using order management systems Coordinate with various departments to ensure timely order fulfillment and delivery Monitor order status and communicate updates to customers proactively Resolve order-related issues and customer inquiries in a professional and timely manner Maintain and update customer information in the CRM system Generate and analyze reports on order trends, processing times, and customer satisfaction Collaborate with the supply chain team to optimize order management processes Ensure compliance with company policies and procedures related to order management Qualifications 5 - 6 years of experience in customer order management or a related field Proficiency in order management systems and ERP software Strong working knowledge of Microsoft Office Suite, particularly Excel Experience with customer relationship management (CRM) software Excellent data entry skills with high attention to detail Strong analytical and problem-solving abilities Outstanding communication and interpersonal skills Bachelor's degree in Business Administration, Supply Chain Management, or a related field (preferred) Understanding of supply chain processes and order fulfillment Ability to work efficiently in a fast-paced environment Customer-focused mindset with a commitment to providing exceptional service Additional Information Ready to take your career to the next level? The future of mobility isn’t just anyone’s job. Make it yours! Join AUMOVIO. Own What’s Next.

Responsibilities

The Customer Order Management professional will manage customer orders efficiently, ensuring smooth order processing and providing excellent customer service. Responsibilities include processing orders, coordinating with departments, monitoring order status, and resolving issues.