Customer Outreach & Events Specialist at Jar

, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

0.0

Posted On

31 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Engagement, Event Management, Field Marketing, Communication Skills, Bilingual, Stakeholder Management, Professionalism, Ownership, Trust Building, Coordination, Operations Management, Travel Willingness, People-First Mindset

Industry

Financial Services

Description

About Us Jar is India’s leading Daily Saving app that helps people build strong saving habits—one small step at a time. Our goal is to make saving simple, rewarding, and truly life-changing. Founded in 2021 by Misbah Ashraf and Nishchay AG, Jar is a Bengaluru-based startup with one simple belief: saving a little every day in 24K Digital Gold can truly transform your future. Today, 20 million+ Indians trust Jar as their saving partner. With flexible saving options—Daily, Weekly, Monthly, and Instant Saving—we have made it easy for everyone to save in their own way and withdraw anytime. We are one of the leaders in UPI autopay transactions, crossing more than 1 million transactions per day. In 2023, we expanded our vision with Nek, our jewelry brand crafted to bring together luxury and affordability, it has since surpassed ₹100 crore in revenue. We have a big dream of bringing “Har Ghar Sona”. Small, consistent savings are just the start. We’re here to walk alongside our users, helping Indians secure their financial future every step of the way. Backed by Tiger Global Management, Arkam Ventures, and WEH Ventures, among others, we have raised $50 million+ in funding. In January 2025, we hit a huge milestone of becoming profitable. Now, we’re charging ahead, focused on sustainable growth and scaling impact. And this is just the beginning! What's the role? As a Customer Outreach & Events Specialist, you’ll be the face of Jar on the ground. This role is all about engaging with users, building trust, and executing customer-focused events across locations. You’ll work closely with internal teams and external partners to manage end-to-end event operations and ensure a strong, professional brand presence for Jar across India. What will be your responsibilities? Own end-to-end execution of customer outreach initiatives and events, from planning to on-ground execution. Act as a single point of contact (POC) for events, ensuring smooth coordination across teams and vendors. Engage directly with users and customers to build trust, explain initiatives, and represent Jar effectively. Coordinate with vendors and partners, ensuring operational stability and timely delivery. Travel across locations as required to support PAN-India outreach (Tier 1, Tier 2, and Tier 3 cities). Ensure all events and outreach activities are executed with high professionalism and accountability. Maintain Jar’s brand presence and act as a trust ambassador during customer interactions. What’s required from you? 0–1 year of experience in customer engagement, events, field marketing, or similar roles. Strong communication skills with the ability to speak confidently with users and customers. Proficiency in Hindi and English (mandatory). Willingness to travel frequently for on-ground events and outreach activities. High sense of ownership, accountability, and professionalism. Comfortable managing multiple stakeholders and handling operations independently. A people-first mindset with the ability to build rapport and trust quickly. What makes us different? We’re not just building a product - we’re shaping the future of savings in India. We seek people who bring passion, energy, and fresh ideas to help us make that happen. Experience matters, but we are a potential first organisation. We move fast, learn from our mistakes, and take bold risks to solve problems that haven’t been attempted before. If you’re excited about working in an environment where people inspire and truly support each other, you’ve found the right fit. What do we stand for? The five values that we live by : Passion: At Jar, we strive to create an environment where people love what they do, are motivated and equipped to do their best work. Equality: We bring diverse skills, ideas, and experiences to the table, supporting and challenging each other across teams to create something bigger than ourselves. Growth: When our people grow, Jar grows. We create opportunities for learning, development, and meaningful impact. Accountability: The core of our work ethic is taking ownership of our work, showing initiative, and having the freedom to ask questions. Consistency: We believe in doing the right things consistently. Big change doesn’t happen overnight, it’s built one step at a time. Join us and let’s build something amazing together! What employee benefits do we have? Glad you asked! Among other things, we have Medical Insurance for employees and their families ESOPs allocation Pluxee meal card Swish club card for exclusive employee discounts Advance salary plans Relocation assistance L&D programmes

Responsibilities

The Customer Outreach & Events Specialist will manage end-to-end execution of outreach initiatives and events, ensuring smooth coordination across teams and vendors. They will engage directly with users to build trust and represent the Jar brand effectively.