Customer Outreach Specialist at 3 Mountains Home Services

Milwaukie, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

23.0

Posted On

15 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Outreach, Communication, Problem Solving, Appointment Scheduling, Customer Education, CRM Management, Team Collaboration, Professionalism

Industry

Construction

Description

Job Details Job Location: 3 Mountains Home Services - MILWAUKIE, OR 97222 Salary Range: $20.00 - $23.00 Hourly Travel Percentage: None Do you want to work for a company that encourages you to grow and develop? Do you want a career path instead of just another job? Consider joining the 3 Mountains Team! Who We Are: 3 Mountains Home Services is a residential service company specializing in plumbing, electric, heating, and air conditioning and has been serving the Portland Metro area since 2000 and now expanding our services into the Washington area. Over the years, we’ve built a company that elevates the game in our industry and community every single day. We are a team of passionate, hardworking individuals all motivated by the same mission, empowering our customers and our team. In all that we do, we strive to create an environment where we do the right thing and work as a team – one that gives everyone the confidence to speak up, make good decisions, and move our company forward. As a Customer Outreach Specialist, you’ll proactively connect with homeowners to keep our schedule full and our customers happy. This role is perfect for someone who enjoys talking to people, solving problems, and turning conversations into booked appointments. What You'll Do: Make outbound calls, texts, and emails to existing and prospective customers Follow up on service inquiries, estimates, and unscheduled leads Schedule appointments for residential services (HVAC, plumbing, electrical, etc.) Educate customers on maintenance plans, seasonal services, and promotions Maintain accurate customer notes in our CRM system Provide a warm, professional experience that builds trust and loyalty Collaborate with dispatch, technicians, and management to ensure smooth service Pay: $20-23.00/hr We offer: Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance 401(k) retirement with company match Weekly pay with incentives and bonuses Company events & parties for individuals & families Holiday pay, vacation pay, & paid time off Paid training And so much more... Apply for additional details! Qualifications Pre-employment background check Pre-employment drug screen There is room to grow for the right candidate. This is a career, not a job! We look forward to hearing from you.

Responsibilities

As a Customer Outreach Specialist, you will proactively connect with homeowners to keep the schedule full and customers happy. This includes making outbound calls, scheduling appointments, and educating customers on services.