Customer Outreach Specialist at Any Hour Group

Louisville, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

25.0

Posted On

29 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, People Skills, Customer Service, Call Center Experience, Sales Experience, Organizational Skills, Reliability, Detail-Oriented, Basic Computer Skills, CRM Experience, Scheduling Software, Email Proficiency, Problem Solving, Appointment Scheduling, Objection Handling, Professionalism, Collaboration

Industry

Construction

Description

Job Details Job Location: Precision Plumbing, Heating, Cooling & Electric - LOUISVILLE, CO 80027 Salary Range: $22.00 - $25.00 Hourly Travel Percentage: None Join the Precision Plumbing, Heating, Cooling & Electric Team! Based in Boulder, Colorado, Precision Plumbing, Heating, Cooling & Electric has proudly served the community since 1982. We specialize in residential plumbing, heating, air conditioning, and electrical services—and we’re looking for dedicated full-time team members to join our growing company. As a Customer Outreach Specialist, you’ll proactively connect with homeowners to keep our schedule full and our customers happy. This role is perfect for someone who enjoys talking to people, solving problems, and turning conversations into booked appointments. What You'll Do: Make outbound calls, texts, and emails to existing and prospective customers Follow up on service inquiries, estimates, and unscheduled leads Schedule appointments for residential services (HVAC, plumbing, electrical, etc.) Educate customers on maintenance plans, seasonal services, and promotions Maintain accurate customer notes in our CRM system Provide a warm, professional experience that builds trust and loyalty Collaborate with dispatch, technicians, and management to ensure smooth service Apply for additional details! We offer: Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance 401(k) retirement with company match Weekly pay with incentives and bonuses Company events & parties for individuals & families Holiday pay, vacation pay, & paid time off Paid training And so much more... Qualifications Strong communication and people skills Comfortable on the phone and confident speaking with homeowners Customer service, call center, or sales experience preferred (home services a plus) Organized, reliable, and detail-oriented Basic computer skills (CRM, scheduling software, email) Ability to handle objections and turn “not sure” into “let’s book it” Pre-employment background check Pre-employment drug screen There is room to grow for the right candidate. This is a career, not a job! We look forward to hearing from you.

Responsibilities

As a Customer Outreach Specialist, you will proactively connect with homeowners to keep the schedule full and customers happy. This includes making outbound calls, scheduling appointments, and educating customers on services and promotions.