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Customer Outreach Specialist - ZR_29499_JOB at BruntWork

Quezon City, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telemarketing, Sales, Customer Service, Communication, Persuasion, Negotiation, CRM Systems, Microsoft Office, Organization, Attention to Detail

Industry

Staffing and Recruiting

Description

This is a remote position. Schedule: 40 hours a week Monday - Friday 8:00 am - 5:00 pm EST JOB SUMMARY: The Customer Outreach Specialist is a knowledgeable, persuasive, and energetic individual who promotes Point-of-Sale and Retail Automation solutions to target industries. The ideal candidate will be responsible for generating leads, qualifying prospects, and creating connections. RESPONSIBILITIES: Research and identify new leads through industry directories, social media, and event lists. Re-engage past leads through phone and email to identify renewed interest or opportunity. Conduct outbound calls to introduce and promote products and services. Maintain accurate records of calls, leads, and customer interactions in the CRM system. Collaborate with Sales and Marketing teams to refine outreach messaging and strategies. Pass qualified leads to the Sales team for follow-up and conversion. Meet or exceed daily and weekly call quotas and conversion targets. Stay informed on product features, pricing, and industry trends to communicate value effectively. Participate in team meetings and contribute ideas to improve outreach campaigns. Requirements Proven experience in telemarketing, sales, or customer service (preferably in technology or software). Excellent verbal communication and interpersonal skills. Demonstrated ability to communicate in a warm, positive, and professional manner. Strong persuasion and negotiation abilities. Comfortable using CRM systems and Microsoft Office tools. Ability to work independently and collaboratively in a fast-paced environment. High level of organization and attention to detail. Independent Contractor Perks: HMO Coverage for eligible locations Permanent work-from-home Immediate hiring Steady freelance job ZR_29499_JOB

Responsibilities

The Customer Outreach Specialist generates leads and qualifies prospects for Point-of-Sale and Retail Automation solutions. They conduct outbound calls, maintain records in the CRM, and collaborate with Sales and Marketing teams.