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CUSTOMER PROGRAMS INTERN at Fayetteville Public Works Commission

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Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

25.0

Posted On

02 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Curiosity, Problem-Solving Skills, Attention To Detail, Oral Communication Skills, Written Communication Skills, Interpersonal Skills

Industry

Utilities

Description

Join the Customer Programs team and support process improvements, research projects, and paperless‑workflow initiatives while offering fresh insights into how we serve our customers. What you’ll do: Assist with research for customer programs and ongoing department projects Support organization and paperless initiatives, including scanning and filing Review legacy system records and validate updates in C2M Review processes, identify gaps, and help create customer‑facing quick reference materials Partner closely with staff to complete assigned tasks and contribute new perspectives If you’re organized, curious, and ready to help improve customer‑facing programs, this internship gives you hands‑on experience and meaningful project work. Experience/Education Currently enrolled in an accredited associate or bachelor’s degree program in technical writing, communications, business administration, public administration, English, or related fields. Eligibility Requirements Familiarity with Windows Operating Systems and a variety of Microsoft Office programs (Outlook, Excel, Word) Ability to collaborate with all levels of staff and management Strong problem-solving skills Strong attention to detail Excellent oral communication and written communication skills Excellent interpersonal skills Excellent organizational skills Applicants should be able to commit to the entire internship duration. Pay Scale 1st Year of College completed: $17 2nd Year of College completed: $18 3rd Year of College completed: $19 Graduate Student: up to $25 - Pay commensurate with experience Internship Duration: May 18th – August 7th

Responsibilities

Assist with research for customer programs and ongoing department projects while supporting organization and paperless initiatives. Review processes, identify gaps, and help create customer-facing quick reference materials.