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Customer Quality Engineer at VDL Enabling Technologies

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Root Cause Analysis, Defect Prevention, Variation Reduction, Continuous Improvement, Customer Communication, Supplier Communication, Non-conformance Resolution, 8D Methodology, 5-Why Analysis, Fishbone Diagram, Outgoing Inspection, Quality KPI Reporting, FAI Review, Lean Six Sigma, Problem-Solving, Microsoft Excel

Industry

Industrial Machinery Manufacturing

Description

To provide a 1st point contact to Customer on quality related issues. Responsible for ensuring the assembly products meet Customer quality standards. Work in a team environment to drive root cause analysis, develop and implement best practices that emphasise defect prevention, reduction in variation, provide continuous improvements in meeting Customer requirements and increase internal process efficiency. • Communicate and review with Customers, In-house, and Suppliers to resolve quality issues. • Schedule a meeting with the Customer to review and close non-conformance. • Chair & drive Customer quality CAB meetings to derive root causes, and corrective and preventive actions based on 8D methodology. • Review to ensure root cause is based on quality tool 5-why, 3-legged 5-why, fishbone diagram. • Define and implement an outgoing inspection checklist to ensure delivered products meet all customer requirements. • Compile weekly customer quality reports for monitoring the customer & organisation quality KPI. • Monitor and review FAI of BTP & internal made part to ensure the first article meets all customer requirements. • Support and participate in company continuous improvement program. • Diploma/Degree in Mechanical/Mechatronics/Electrical/Precision/Chemical or other relevant discipline. • Minimum 3 years of experience in customer quality management in semiconductor equipment manufacturing or equivalent. • Knowledge of Lean Six Sigma, Lean Six Sigma certified will be an advantage • Certified Quality Engineer will be an advantage • Good problem-solving skills • Proficient in Microsoft Excel functions • Good communication skills -

Responsibilities

The role serves as the primary contact for customer quality issues, ensuring assembly products adhere to customer quality standards. Responsibilities include driving root cause analysis, implementing best practices for defect prevention, and improving process efficiency.