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Customer Quality Engineer_ME at Bosch Group
Suzhou, Jiangsu, China -
Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

0.0

Posted On

08 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Communication, Problem Solving, Claim Management, Quality Management, SAP, QPIT, SiC Analysis, Technical Analysis

Industry

Software Development

Description
Company Description Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. Job Description Job Summary: Quality Customer Engineer for Bosch Semiconductor Products Responsible for customer communication Problem solving with RtP1 Job Responsibilities: Striving for customer satisfaction: customer communication for all quality related topics, improvement of customer satisfaction for assigned customers; handling and tracking of customer claims in SAP, QPIT and related system Job specific: Focus on SiC claims for ME customers via distributors; close cooperation with Chinese and German quality team, analysis lab and Chinese sales team Qualifications university degree in technical subjects, or other university degree + 5years work experience in technical field several years of experience in quality management or manufacturing or development or project management experience in quality field; exp. in claim management; exp. in customer communication workable english Legal Entity: Bosch Automotive Products (Suzhou) Co., Ltd.
Responsibilities
Responsible for managing customer communication regarding quality topics and improving customer satisfaction for assigned accounts. This includes handling and tracking customer claims using SAP and QPIT, specifically focusing on SiC claims for ME customers.