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Customer Quality Manager at Ericsson

Kisangani, Tshopo, Democratic Republic of the Congo -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cross-Functional RCA, Customer Claim Handling, Structured Problem-Solving, Process-Driven Improvement, Fact-Based Decisions, Innovation, Team Collaboration

Industry

Telecommunications

Description

Ability to moderate cross-functional RCA discussions and guide teams toward fact-based decisions Experience in customer claim handling, structured problem-solving or process-driven improvement The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. Primary country and city: Germany (DE) || Rosenheim Req ID: 777345

Responsibilities

Moderate cross-functional root cause analysis discussions and guide teams toward fact-based decisions. Handle customer claims and drive structured problem-solving or process-driven improvements.