Customer Quality Manager_0107 at Infineon Technologies AG Australia
Shanghai, Shanghai, China -
Full Time


Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Complaints Management, Quality Control Methodology, 8D Problem Solving, Quality System Know-How, Quality Audit Experience, Automotive Knowledge, Power Application Knowledge, Independent Work, Pressure Management, English Communication, Problem Solving Skills, Risk Assessment Skills, Customer Quality Management, Quality Improvement Activity, Design-In Projects Support, Customer Satisfaction Improvement

Industry

Semiconductor Manufacturing

Description
Manage customer complaints (Product Quality) Manage and coordination for customer audit / quality visit Manage customer inquiry (product quality related) /quality interface relationship Support for quality contract (i.e. QAA) with customers Support design-in projects at major customers (PPAP) Support quality improvement activity with customers Develop strategy for customer quality and service improvement Manage customer satisfaction improvement program Bachelor Degree above in Engineering 6-10 years' experience in Semiconductor industry and Quality 2+ years' experience as Customer Quality Management BE/FE process knowledge; Quality control methodology; 8D problem solving; Quality system know-how; Quality audit experience Know-how on automotive and power application is preferred Ability to work independently and under pressure Good skill in speaking / writing in English Good communication skills Good problem solving and risk assessment skills We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting. Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process. Click here for more information about Diversity & Inclusion at Infineon.

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Responsibilities
Manage customer complaints related to product quality and coordinate customer audits and quality visits. Support quality improvement activities and develop strategies for customer quality and service improvement.
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