Customer Quality Specialist at Magna Closures Inc
BWG, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

19 Nov, 25

Salary

0.0

Posted On

20 Aug, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Completion

Industry

Mechanical or Industrial Engineering

Description

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GROUP SUMMARY:

The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML’s expertise light the path to innovation, safety and styling.

QUALIFICATIONS & SKILLS

  • Completion of community college diploma/certificate
  • 3 to less than 5 years of work related experience
  • Minimum completion of post secondary education program in mechanical/quality engineering
  • ASQC certification as a quality engineer (CQE) preferred
  • Experience with Tier1 automotive preferred
  • A-Level requires a minimum of 5 years related manufacturing experience in a high speed assembly / manufacturing environment
  • X - Ray Safety Officer Preferred
  • IPC Certified Trainer Preferred

How To Apply:

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Responsibilities

RESPONSIBILITIES

  • Customer Support
  • Prepares 24 hour responses and pink sheet for customer concerns. Maintain Paynter Charts process
  • Coordinate containment, sort/rework actions for external and internal issues
  • Leads and coordinates problem solving for customer concerns (customer specific reports: 8D, 7 step, 5 phase, Is/Is Not, 6 Panel, etc.)
  • Participate in customer IQ meetings
  • Coordinates warranty tear down analysis and problem solving resolution/reports
  • Manages field representatives to ensure effective containment and timely closure of customer concerns and New Model Launch support
  • Updates control plans matrix graphing customer concerns
  • Performs customer good will visits
  • Attend plant trials from Control Plan (CP) to Job1
  • Review Government approvals required to develop inspection standards
  • Production Support
  • Identify quality improvement and defect prevention by developing and implementing mistake/error proofing fixtures and devices
  • Initiate Process Change Notifications (PCNs) to initiate change or alterations to the current manufacturing process
  • Facilitate quality related meetings for assigned products and keep up to date meeting minutes
  • Leads and Coordinates problem solving for internal concern resolution
  • Coordinates and approves shop floor containment process and follows up on execution
  • Updates Business Center panels and participates in weekly report our meetings
  • Participates in the approval process of temporary deviations to current product and processes (i.e. Supplier Request Deviations, Customer Change)
  • Develops test plan for PCN and coordinates test completion
  • Participates in Layered Process Audits (LPA) and supports closure of open items found during the audit
  • Reviews and signs off work orders for engineering changes, special build, and service
  • Participates in 5S implementation.
  • Perform daily line walks on assigned assembly lines
  • Maintains safety and good housekeeping at all times
  • Testing
  • Aid in developing In Process(IP)/Product Validation(PV) (annual revalidation) test plans for Design Engineers
  • Coordinates test sample build with Manufacturing Engineer, Production and, Suppliers
  • Pre and Post test set up/fixture reviews and sign off, including test results
  • Participates in Troubled Incident Report (TIR) investigation, prepares 8D report, and ensures timely closure for DV/PV/IR/RV testing
  • Assists PQ inspectors/Fixture engineer to maintain T&E/ durability fixtures
  • Trains Inspectors/Operators on proper inspection techniques
  • Conduct Test Fixture Verification - Vehicle alignment, review and sign off to verify request, set up, etc.
  • Ensure proper level test parts are built and delivered to test lab
  • Cost Reductions
  • Supports reduction/elimination of added operators
  • Reviews/assesses process improvements
  • Suggests part design alternatives to reduce costs
  • Supports Business Center initiates to reduce scrap and improve efficiency
  • Provides timely disposition on Material Review Board (MRB) material (on hold or rejected products)
  • Identify and implement labor savings opportunities (direct and indirect) where feasible

HEALTH & SAFETY RESPONSIBILITIES

  • Follows the duties and responsibilities specified under the Occupational Health & Safety Act Sec. 28 – duties of a worker
  • Ensures all safety rules and regulations are followed
  • Ensures adherence to established safety, quality and housekeeping standards and participates in the continuous improvement process
  • Adheres to all health and safety, environmental, and quality standards, policies and procedures
  • Follows compliance obligations
  • Reports any known near miss, environmental impact, hazard, defect, incident or compliance issue to the employer or supervisor
  • Assists in near miss, hazard and incident investigations and provides input on corrective actions
  • Understands Bill 168 and upholds the policies that prohibit domestic violence, workplace violence and harassment in the workplace
  • Attends Environmental Health and Safety training
  • Understands the right to refuse unsafe work
  • Conforms to and promotes ISO 14001 and ISO 45001 Environmental Health and Safety Management System
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