Customer Quality Supervisor/AM at Unilever

Shanghai, Shanghai, China -

Full Time

Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Electrical Devices Manufacturing, Supplier Quality, Factory Assembly Line, R&D, Quality Experience, Problem Solving, Analytical Skills, Fluent English, MS Office, IoT Knowledge

Industry

Manufacturing

Description

Functions and Responsibilities: 1. Work together with R&D team to successfully land Innovations at factory, ensure manufacturing side of OEM/ODM fully prepared, and smoothly go into SOP. 2. Ensure Quality of the products manufactured from the ODMs and critical components conformance of the Blueair products to the set Performance Specifications. 3. Handle consumer quality complaint from manufacturing end to identify the root cause, define corrective action and verify the effectiveness of action with 8D format in time, coordinating with OEM/ODM suppliers’ quality team. 4. Coordinate with Blueair after sales team from each region to understand the overall quality performance, ensure all relevant quality issues handled appropriately according to BA requirements. 5. Lead QIPs-Quality Improvement Projects in ODM by coordinating with relevant stakeholders including OEM supplier, BA RD team to drive the top consumer call rate down within target. 6. Check OQA shipment quality at OEM/ODM, ensure outgoing products fully meet BA quality requirements. 7. Lead Periodical audit of the third parties for meeting to mandatory legal requirements. 8. Drive Implementation of Savings and Quality Improvement agenda in the ODM factory. 9. Drive productivity improvement & savings delivery agenda together with the ODM partners. 10. Establish systems for product traceability and monitor conformance to systems by ODMs. 11. Implement the Unilever Minimum mandatory safety standards at ODMs. 12. Ensure the engineering changes well implemented at OEM/ODM factory. 13. Support line manager to fulfil other quality relative jobs. Minimum Requirements: a). Electrical Devices Manufacturing b).Supplier Quality/Factory Assembly line / R&D / Quality experience in Devices c).Engineering Degree from reputed university (Mechanical or Electrical). d). Problem solving and analytical skills. e). Fluent in English speaking & Writing& presentation F). MS office g). IoT knowledge/ experience Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. Better Business. Better World. Better You. We’ve been pioneers, innovators and future-makers for over 120 years. Learn More

Responsibilities

The Customer Quality Supervisor/AM will work with the R&D team to ensure successful product innovations at the factory and maintain product quality standards. They will handle consumer quality complaints, lead quality improvement projects, and ensure compliance with safety and quality standards at ODMs.