We are looking for a diligent and organised Quotes & Claims Administrator to manage the preparation and submission of customer quotes. This role is crucial in maintaining customer satisfaction and optimising our revenue processes.

• Monitor customer accounts and follow up on overdue claims
• Invoicing on our internal system and approving invoices from external subcontractors for reactive works
• Conduct screening calls to confirm the accuracy of customer information and ensure proper use of services
• Verify that customers are following proper housekeeping and maintenance protocols to prevent misuse of services or products
• Liaising with technical department to confirm correct parts and labour on quote