Job Description

Roles & Responsibilities

• Giving appointments as per Doctor's availability
• Telephonic appointment booking
• Filling the initial details on the insurance form after ascertaining the patient identity.
• Eligibility Check for Insurance Patients
• Collection of Doctors Consultation in Cash or Credit methods.
• Package Booking for patients.
• Insurance Protocols (To assist patient with the coverage, network, limits and eligibility for various insurance companies)
• Answering Telephonic queries
• Updating patient's personal records.
• Appointment Blockage as per doctor's schedule.
• scheduling/cancellation and confirmation of appointments

Desired Candidate Profile

• Strong communication skills
• Good interpersonal skills
• Teamwork
• Bilingual Language skills
• Must have Current/Previous experience from Hospital/Clinic background as Customer Relation Executive
• Min 2 years' experience in relevant field is mandatory.