We are hiring a Customer Relations Agent–Bilingual!
Reporting To: Supervisor, Customer Service
Full-Time/Part- Time: Full-time
Posting Date: July 25, 2025
Closing Date: August 8, 2025
Hours of Work: 8:30 a.m. – 5:00 p.m.
Grade: 6
Office Location: Toronto Great location! Steps away from the main public transit station

THE EXPERIENCE YOU NEED:

• Post secondary education and/or equivalent work experience preferred
• Mortgage experience an asset
• Competency in MS Office; capacity to learn new technologies/systems
• Strong verbal and written communication skills, in both English and French
• Friendly, outgoing personality
• Excellent telephone manner
• Demonstrated flexibility to adapt to a constantly changing environment.
• Ability to resolve problems, strong attention to detail, critical thinking
• Demonstrated team player, responsible, reliable and adaptable
• Bilingualism (French, English) required - interactions with English-speaking customers or partners

Please refer the Job description for details