Customer Relations at Amaya Care Homes
Newport NP20 2FG, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

26000.0

Posted On

28 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Phone Etiquette, Reporting

Industry

Hospital/Health Care

Description

OVERVIEW

Amaya Care Homes is a family-run provider of care homes, we understand the importance of nurturing relationships and so all of our care is centred around family values. We are a Care Home, filled with innovative facilities and supported by a dedicated care team for a comfortable stay alongside the highest quality care available.

SKILLS

  • Strong data entry skills with attention to detail.
  • Excellent clerical and administrative abilities, demonstrating strong organisational skills.
  • Effective phone etiquette for professional and clear communication.
  • Competence in computerised systems for record management and reporting.
  • A proactive approach to problem-solving and the ability to work independently as well as part of a team.

How To Apply:

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Responsibilities

ROLE

We are seeking a highly organised and detail-oriented Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our Care Home by managing various administrative tasks. This position requires a proactive individual with excellent communication skills and the ability to multitask effectively in a fast-paced environment.

DUTIES

You duties will be supporting the home in the following areas; but not limited to

  • Timesheets to be sent in on time daily
  • First line for payroll queries
  • Dealing with Resident Funds
  • Working with the Rota’s
  • Dealing with Recruitment tasks
  • Interviews and Meetings (Compiling minutes)
  • Effectively completing show rounds for potential residents/relatives
  • Enquiry Management
  • Lead on in house training ensuring team members are up to date with training and new policies.
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