Date posted: 21/07/2025
IKEA Nottingham are excited to welcome new Customer Relations Assistant’s to our fantastic team!
We’re looking for upbeat, quick-thinking Customer Relations Assistants who love turning challenges into great customer experiences. Whether you’re helping at the checkouts, processing returns, or guiding customers through flat-pack puzzles, you’ll be the reason they leave with a smile. If you’re a natural problem-solver with a passion for people, we’d love to meet you!
Responsibilities
Working on our checkouts and returns desk to support our customers in a timely manner & greeting customers at the main entrance.
You will use your knowledge, resilience and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised.
You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately.
Supporting customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts.
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